Refund policy

All sales are final.

We do not accept returns, refunds, exchanges, or cancellations once an order has been placed.

Please carefully review your order, including product selection, size, color, quantity, and shipping information, before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or defective, please contact us within 24 hours of delivery at sznevn@gmail.com. Include your order number and clear photos of the item and packaging so we can review the issue.

If the issue is confirmed to be our error or a qualifying product defect, we may offer a replacement or other appropriate resolution at our discretion.

We are not responsible for damage caused by improper use, handling, or care after delivery.

Order Cancellations

Orders cannot be cancelled or modified after they have been placed. Please ensure that all order details are correct before completing your purchase.

By placing an order through our store, you acknowledge and agree to this Refund & Exchange Policy.